Shipping policy
At Lyfta, we want your order to reach you smoothly and on time. Please read the details below so you know exactly what to expect.
Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after your order is placed. You'll receive a confirmation email with tracking as soon as your order ships.
Delivery Times
- United Kingdom: 7–15 business days from order date (processing + tracked transit)
- United States: 8–15 business days from order date (processing + tracked transit)
Delivery estimates are provided by our carriers and are not guaranteed. Occasional delays can happen during peak periods, holidays, or due to customs and local postal handling. These windows account for the full journey from our warehouse to your door.
Shipping Cost Free tracked shipping on every order.
Order Tracking Once your order ships, you'll receive an email with a tracking number and link. Please allow 2–4 business days after dispatch for tracking to update as the parcel moves through the carrier network.
Where We Ship We currently ship to the United Kingdom and the United States. Orders can only be placed with a delivery address in one of these countries.
Incorrect Address Please double-check your shipping address at checkout. We cannot be responsible for orders sent to an incorrectly entered address. If you notice a mistake, contact us within 24 hours of ordering and we'll do our best to correct it before dispatch.
Lost or Delayed Orders If your order hasn't arrived within the estimated window, please contact us at getlyfta@gmail.com and we'll investigate with the carrier and make it right.
Contact Questions about your order? Email getlyfta@gmail.com and we'll reply within 24–48 hours.